SALES FAQ - ULTRA 2010 SHOE LIFTS™

• What different sizes are the Ultra 2010 Shoe lifts™available in?

Ultra 2010 Shoe lifts™ come in 23 different sizes: from 0.25 inch to 3 inches.  The Laser Molded Eva Resin used to make the lifts is firm yet comfortable, so there is a neglible compression level.  This means that you will get an actual height increase exactly the size of the lift itself.  For example, the 2 inch lift will provide most customers with approximately 2 actual inches of height increase.

EACH PAIR OF SHOE LIFTS MOLD TO THE INDIVIDUAL WEARERS FOOT HEEL COMPRESSION PATTERN.

• What are Ultra 2010 Shoe lifts™ made of?

Ultra 2010 Shoe lifts™ are made using a smooth and durable laser molded EVA  resin foam blend.  This material is optimal both in terms of comfort and height-increase effectiveness.  The Eva resin is also very lightweight, and resistant to wear and moisture, which means they will be durable and repel foot odour.

• What colour are Ultra 2010 Shoe lifts™

Ultra 2009 Shoe lifts™ are made with black EVA resin foam.

• How do Ultra 2010 Shoe lifts™ work?

Ultra 2010 Shoe lifts™ are worn secretly inside any standard footwear.  The base of the lift is coated with an effective adhesive, covered by a peel-off strip.  You affix the lift to the sole of any standard footwear, then wear your shoes or boots as you normally would.  Depending on the height of the lift you may have to loosen the laces slightly to help accommodate the lift.  This results in providing the customer with valuable and secret height.  Think of them as high heels but on the inside of your footwear.

• What is the difference between Shoe lifts™ with an aeration strip and Shoe lifts™ without an aeration strip?

We offer two unique brands of Ultra2010  Shoelifts™.

Ultra 2010 Shoe lifts™ with an aeration strip are designed to help ensure there is sufficient circulation of air within the shoe when using the product.  Essentially they make it easier for your feet to 'breathe', and are useful for people who may experience mild to moderate foot odour problems.

Ultra 2010 Shoel ifts™ are exactly the same as the model with the aeration strip, except for the fact that they do not have an aeration strip.  Rather, they are solid and smooth.  We recommend using Ultra 2008 Shoel ifts™ without aeration strip if you are not prone to any sort of foot odour problems.

• I want to gain height gradually, so that no one notices.  What do you recommend?

Shoe lift.com is proud to offer our customers a wide selection of products and special offers.  If you would like to gain height gradually we recommend purchasing one of our Shoelift™combo packages on offer.  This way, you can begin by using the smallest lift and gradually increase the height at a pace that you are comfortable with, until you have reached your desired height level.

*TIP* WE SUGGEST THAT NEW USERS TRY THE SHOE LIFT STARTER KIT. REPEAT CUSTOMERS OFTEN AVAIL OF SOME OF MORE SELECT COMBO PACKS. (SEE BOTTOM OF CATALOGUE)

• How long will a pair of Shoe lifts™ last before needing to be replaced?

Ultra 2010  Shoe lifts™ are extremely durable and resistant to both wear and moisture.  However, we do not recommend exceeding use of any pair of lifts for more than 3 months of daily wear for hygienic reasons.  Although the product should appear in perfect condition after this period of time, it should be replaced for hygienic reasons.  This recommended limitation applies to Shoe lift™ Ultra 2009 models with or without the aeration strip.

• Can Shoe lifts™ be used by both men and women?

Yes, Ultra 2010 Shoe lifts™ may be used by both men and women.  We offer each size in male and female designations.  They are functionally and visually identical, except that the grade of foam used for the men's lift is slightly more firm in order to account for the fact that men, on average, will be slightly heavier than women.

• Do you need to know my shoe or foot size when ordering?

All Ultra 2010 Shoe lifts™ will work in any standard footwear, regardless of foot or shoe size of the wearer.  This is because, unlike conventional insoles, the lift rests under the heel only, and does not extend the full length of the footwear.  

• Do I need to wear Shoe lifts™ in some kind of special footwear?

All Ultra 2010 Shoe lifts™ will work in any standard footwear, regardless of foot or shoe size of the wearer.  This means that, instead of spending a fortune on special lift shoes or elevating footwear that you may not even like, you can gain height instantly and secretly using your favourite shoes or boots.

• Can I use them while at the gym or during cross-training?

Yes, you may use any of the Ultra2010  Shoel ifts™ while engaging in physical activities of this nature.  However, for these purposes we recommend using the Generic Disposable Shoelifts™, because they are made using a more comfortable and lightweight foam.  However, keep in mind that the amount of height increase in the Generic Disposable brand will not be as much as what is provided by the Ultra 2009 models.  Please see below for more information about Generic Disposable Shoe lifts™ .

• Are there any health risks associated with using the generic disposable Shoelifts™?

Over the many years that we have been selling Shoe lifts™, we have never heard of any of our customers having any sort of detrimental health impacts as a result of using the product.  However, as with any product of this nature, if you are concerned please contact your doctor.  Please keep in mind that all Shoelifts™ sold by us are for aesthetic purposes only, and should NOT be used for any sort of orthotic or therapeutic purposes.  Also, Shoe lifts™ should not be used by anyone under the age of 18.  For further information, please consult our "Terms and Conditions" page.

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SALES FAQ - GENERIC DISPOSABLE SHOE LIFTS™ 

• What different sizes are the generic disposable Shoe lifts™ available in?

Generic disposable Shoe lifts™ are available in three sizes: 1 inch, 1.5 inch and 2 inch.  

• What are the generic disposable Shoel ifts™ made of?

They are made using a closed-cell polyurethane foam blend that is very lightweight, but has a higher level of compression than the Ultra 2010  models.  Most users achieve approximately 75% of actual height increase, meaning that, for example, the 1 inch lift will provide approximately 0.75 inches of actual height increase, depending on weight.

• What colour are the generic disposable Shoe lifts™?

The generic disposable Shoelifts™ are white.

• How long will a pair of generic disposable Shoe lifts™ last before needing to be replaced?

Generic disposable Shoe lifts™ can be used for approximately 2-3 weeks before needing to be replaced, depending on frequency of usage.  We do not recommend using them for more than 3 weeks of daily use for hygienic reasons.

• Can the generic disposable Shoe lifts™ be used by both men and women?

Yes, the generic disposable model is suitable for use by both men and women.  Unlike the Ultra 2010 model, we do not offer a specific male and female brand of generic disposable lift, rather a unisex model that is appropriate for both men and women.

• Do you need to know my shoe or foot size when ordering?

Generic disposable Shoe lifts™ will work in any standard footwear, regardless of shoe or foot size.  This is because, unlike insoles, Shoe lifts™ rest underneath the heel only, and do not extend the full length of the shoe.  Therefore they may be used in any size of footwear.

• Do I need to wear the generic disposable Shoe lifts™ in some kind of special footwear?

Generic disposable Shoe lifts™ will work in any type of footwear, including running shoes, dress shoes, boots and more.

• Can I use them while at the gym or during cross-training?

Yes, in fact many of our customers enjoy the added buoyancy and comfort that the generic disposable Shoe lifts™ provide during such activities.  An extra bit of height is always useful, especially in such sports as basketball, volleyball or even golf.

• Are there any health risks associated with using the generic disposable Shoelifts™?

Over the many years that we have been selling Shoe lifts™, we have never heard of any of our customers having any sort of detrimental health impacts as a result of using the product.  However, as with any product of this nature, if you are concerned please contact your doctor.  Please keep in mind that all Shoe lifts™ sold by us are for aesthetic purposes only, and should NOT be used for any sort of orthotic or therapeutic purposes.  Also, Shoe lifts™ should not be used by anyone under the age of 18.  For further information, please consult our Terms and Conditions page.

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PRODUCT ORDERING FAQ

• Do you deliver worldwide?

Shoelift.com is proud to service a truly international market.  As long as you have access to mail, we can deliver your order.  Simply fill in your delivery details when ordering and rest assured that your Shoe lifts™ will be on  their way shortly!

• Approximately how long will it take for me to receive the shipment?

This depends on the dispatch or shipping option that you select when placing your order.  Each shipping option will specify exactly how long you should expect to wait before receiving your product.

• Do you use a safe and secure payment processing system?

Shoelift.com is proud to offer our customers one of the most secure payment processing systems available on the internet. 

• I don't have a credit card.  Can I still order Shoe lifts™?

Shoelift.com can facilitate orders made using cheque or money order.  Please calculate the total amount using our website as though you were going to place an order online.  Then, print out our "mail order form" and fill in the necessary information.  Attach the cheque or money order, payable for the amount you calculated to SHOELIFT.COM, to the mail order form and send it to the following address:

Shoelift.com
Sales Department
2100 Bloor St.West
Suite 6157
Toronto, Ontario
Canada, M6S 5A5

• Your ordering system does not have my home currency as an ordering option.  Can I still order using my credit card?

Yes, feel free to place an order using a credit card in any currency.  When the credit card company processes your statement they will automatically convert the amount to your home currency at the exchange rate operating at the time of your transaction.

• Is the price of Shoe lifts™ for a complete pair?

Yes, the purchase price for all Shoelift™ orders, whether individual or package specials, is for complete pairs.

• I'm having trouble ordering, can you step me through the process?

Certainly, if you visit the FAQ section at the Shoelift™ store you will find a step-by-step set of ordering instructions.  You may visit this page by clicking here.

• What is your return policy?

Shoelift.com is proud to offer our customers a 100% satisfaction guaranteed refund policy.  If, for any reason, you are dissatisfied with the product please return within 30 days to the following address, and we will issue a refund - no questions asked!

Shoelift.com
Customer Relations Department
2100 Bloor St.West
Suite 6157
Toronto, Ontario
Canada, M6S 5A5

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BULK ORDERING / RESELLERS FAQ

• Do you accommodate large orders?

Yes, we can accommodate large orders.  Please visit our Resellers page for further information and contact details.

• Do you provide any sort of a volume discount?

Yes, we are always happy to negotiate pricing structures with prospective resellers and volume order customers.  Please visit our Resellers page for further information and contact details.

• Do you think my store would be appropriate for your product?

If you have any concerns about product suitability we would be happy to discuss this with you.  The important thing to remember about Shoelifts™ is that they are a product that can be used by anyone wanting a little extra height, not only people with shorter than average stature.  Also, approximately 50% of our client base is women, which many people find surprising.  Please visit our Resellers page for further information and contact details.

• Who can I contact for further information?

Please visit our Resellers page for further information and contact details.  We would be happy to discuss any concerns or questions you may have about becoming a reseller of Shoelift™ products.

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TERMS AND CONDITIONS FAQ

• Will you ever sell or release any of my information to a third party?

Absolutely not! Shoelift.com is dedicated to respecting the privacy of our customers and their information.  We will never sell or release any information about you to a third party unless forced to do so by law.  Please visit our Privacy page for further information regarding how your information is collected and used by us.

• What kind of information do you collect or have access to?

When placing an order, Shoelift.com collects the standard customer information necessary to complete your order.  This includes your name, address, and email address, and phone number if you have provided us with it.  Please be assured that we will never sell or disclose any of this information to any third party unless obligated to do so to be in compliance with the law.

.  Our site is designed this way in order to provide you, our customer, with the most safe and secure shopping experience possible.  Please visit our Privacy page if you require further information regarding any aspect of our use or collection of your information. 

• Are there any other terms or conditions that I should be aware of when ordering?

Please feel free to visit both our Privacy and Terms and Conditions pages for any further information regarding this website and any Shoelift™ products.

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TODAYS SPECIALS

Male Shoe Lifts from 0.25' to 3 inches
Female Shoe Lifts from 0.25' to 3 inches
Male Combo Packs from $69
Female Combo Packs from $59
Paypal Orders/Echeck/Amex
UK Express Orders
Next Day Orders
Any 3 items for the $of 2!